It’s not that we care what the online evaluation can do to our reputation; we’re more interested in taking care of the problem so the customer doesn’t bother. Interested in what’s included in a high reputation score for auto dealers? If so, Reputation Assessment Report. His grandfather founded the company almost 100 years ago and his family now owns and operates a chain of four stores. Join thousands of your colleagues and get the latest information on reputation management, branding, search engine optimization, customer satisfaction and more. We want to have a good reputation on the Internet, but our main concern is when someone is not satisfied with us. We don’t want people to feel like we’re trying to sell them something. We have no techniques or processes to maintain or improve our reputation. 4 in Reputation. List of the top 100 cpm distributors by reputation rating. When we say that this is a program we have developed for our customers, it is not something we have developed for our customers; it is more for us than a reminder of why we are here. Many people in our community want to work in a family business where they are treated differently than in a large chain. I have often told the team: “Don’t follow the scoreboard, follow the customer. “If you do everything you can to inspire this client and be honest and take care of him, the score will be as follows. We don’t meet and wonder how we can get a better reputation or score. Not only are we interested in the unity of our stores and how we do things, but also how the customer perceives it. We feel here to help people and answer their questions and try to help them make the best decision for them. In 2021 we will celebrate our centenary: my grandfather founded the company on Model T Days and made many sacrifices. We hope to sell vehicles, earn someone’s business, be profitable – but we know this is the result of the quality of our services.