As a result, reputation management is more likely to matter for young consumers, who are more likely to seek and evaluate physicians and healthcare organizations. If the Accenture report indicates this, health systems must invest in their online reputation to have a future with young consumers. To change the reputation management situation, it is also necessary to take into account the feedback and opinions of clients, as well as how people find suppliers online. Reputation.com provides a central dashboard of service systems to manage your reputation, from ad collection to content publishing. As consumers age and need health care, they will seek services that meet their expectations for efficiency, convenience, efficiency and transparency, the report says. For example, while consumers are looking at accurate “close to home” lists, high ratings and many recent reviews will matter, regardless of whether they have been selected or sent to a competing provider. Meeting these expectations is not an option for health care organizations, as it is expected that this year’s millennia will become the largest group of consumers and will have more power and influence on future health care models. When working with young consumers, it is important to consider their propensity to collect opinions and assessments online. For health systems with thousands of sites, each present on test sites and social channels, the amount of unstructured data requires improved automatic learning algorithms to understand and provide useful information. Join thousands of colleagues and get the latest information on reputation management, branding, search engine optimization, customer satisfaction, and more. Healthcare systems still have a long way to go to gain a better reputation with young consumers. This means that when consumers are thousands of years old and generation Z requires attention, they have not programmed anyone on the phone or in a familiar location. Instead, they prefer to go to the emergency room or search the Internet for the doctor who is best suited to their needs. Take control and make your online reputation effective by 2019 and beyond by downloading our free 5-step guide to improving your online reputation.